SM AI Bot is an innovative and intelligent, artificial intelligence -supported chatbot application. Discover for effective communication and advanced user experience!
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SMAIBOT is equipped with a comprehensive suite of features designed to save your agents valuable time. Empower your team with the right tools to enhance customer service efficiency and drive success.
Revolutionize customer support on the go with our mobile app for Android and iOS. Transform your device into a dynamic service hub where you can effortlessly chat with users. Experience a fast, intuitive, and reliable progressive web app built for seamless performance.
Enjoy the convenience of the SMAIBOT admin area as a progressive web app, installable on both Windows and Mac. It operates just like any native desktop software or mobile app, ensuring a seamless experience across all your devices.
Seamlessly integrate SMAIBOT with WordPress to automatically synchronize your WordPress users and administrators. Plus, your agents can access the admin area directly without having to log into WordPress.
Effortlessly link SMAIBOT with SMAPP to automatically sync your SMAPP users and administrators. Plus, your support agents can bypass the SMAPP login and directly access the admin panel.
SMAIBOT is completely multilingual, supporting RTL languages and offering built-in translations in 41 languages. You can further expand your custom content's reach by adding new translations, and our automatic language detection simplifies the process.
Before initiating a chat, require users to review and agree to your terms of service, privacy policy, or GDPR guidelines. With just a few easy clicks, you can protect yourself from legal concerns.
Transform your chat interface to perfectly match your brand. With one click, easily swap colors and images, and if needed, fine-tune the CSS without hassle. Your license unlocks unlimited customization options.
Security is our highest priority at SMAIBOT. We work with leading security experts who regularly audit our systems to ensure robust protection against emerging threats. By integrating the latest security technologies and continuously monitoring potential risks, we guarantee a safe and secure environment for all our users.
Transform your chat into an embedded inline panel that can be placed anywhere on your website. Whether you opt for a sleek, minimal design or a bold full-screen experience, you enjoy extensive customization flexibility to match your brand perfectly. (Note: This feature requires the Tickets app.)
Speed is everything! SMAIBOT utilizes WebSockets to bypass the delays of conventional AJAX and HTTP requests, ensuring your server remains responsive. We've fine-tuned even the most resource-demanding tasks to guarantee smooth performance, whether on high-traffic sites or shared hosting with limited resources. Plus, our source code is meticulously optimized to be ultra-compact.
In today's digital landscape, data is incredibly valuable—and breaches happen all too often. Unlike many tech giants and chat solutions that compromise user privacy, SMAIBOT puts you in full control of your data. We never access or sell your information; everything is securely stored on your own server, ensuring that your privacy remains uncompromised.
Enable your users to select the appropriate department before beginning a chat. By assigning departments to your agents, you ensure that each agent only handles the conversations relevant to their specific area of expertise, streamlining your workflow.
Our support team is always available to help you.
See when the user has read your message and the message has been sent.
Users can see when agents are online – and when they're typing a new message.
Send multiple attachments and media. Open and view images in a lightbox.
Dynamic timetable that displays office hours in the user's local time.
Our panel is fully responsive and optimized for smartphones and tablets.
