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User Features

Easily manage user and agent information on the fly

Simple and Powerful User Management

Streamline user management with SMAIBOT's robust system, enabling you to quickly handle user accounts while delivering an exceptional experience for both customers and support agents.

User Features
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User Features
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Registration and Login

Experience seamless user management with our integrated registration and login system. Enable visitors to sign up and log in directly via the chat interface, customize the registration form with your own fields, and ensure users register before initiating any chat.

  • Registration and login system
  • Custom fields
  • Require registration before starting the chat

Manage Users and Agents

Centralize your most valuable customer data in one place. Instantly add new users and agents, update or remove existing accounts, control agent privileges, and access user details directly through your chat interface.

  • Create new users and agents
  • Delete bulk users
  • Edit or delete users and agents
  • Manage privileges
User Features
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User Features
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Find, Sort and Filter

Effortlessly locate users using criteria such as name, email, or any custom field, then instantly sort and filter your user list. Quickly spot online users and engage them by sending the very first message.

  • View online users
  • Search for users
  • Sort users by name, email and more
  • Filter users

Get to Know Your Customers

Deepen your understanding of your customers by automatically gathering essential data from each user. From tracking their operating system and browser to pinpointing their location and local time, every detail is crucial for delivering personalized support and ensuring long-term satisfaction.

  • User OS and browser
  • User IP, local currency and more
  • User location with map
  • User local time and current page
User Features
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User Features
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Language Detection

Quickly identify your users' language by analyzing their messages in real time. Powered by Google Cloud, this feature seamlessly integrates with real-time translation services to enhance your communication experience.

  • Detect the user's language by analyzing the user's messages
  • Powered by Google Cloud

More Features

Import Users

Seamlessly import a large number of users, complete with their custom attributes, directly from CSV files.

User-Based Actions

Initiate tailored chatbot flows or automations triggered by specific user details such as language and country.

Automated Data Collection

Allow the chatbot and external systems to automatically collect user information in a natural, conversational manner.