Streamline user management with SMAIBOT's robust system, enabling you to quickly handle user accounts while delivering an exceptional experience for both customers and support agents.
Experience seamless user management with our integrated registration and login system. Enable visitors to sign up and log in directly via the chat interface, customize the registration form with your own fields, and ensure users register before initiating any chat.
Centralize your most valuable customer data in one place. Instantly add new users and agents, update or remove existing accounts, control agent privileges, and access user details directly through your chat interface.
Effortlessly locate users using criteria such as name, email, or any custom field, then instantly sort and filter your user list. Quickly spot online users and engage them by sending the very first message.
Deepen your understanding of your customers by automatically gathering essential data from each user. From tracking their operating system and browser to pinpointing their location and local time, every detail is crucial for delivering personalized support and ensuring long-term satisfaction.
Quickly identify your users' language by analyzing their messages in real time. Powered by Google Cloud, this feature seamlessly integrates with real-time translation services to enhance your communication experience.
Seamlessly import a large number of users, complete with their custom attributes, directly from CSV files.
Initiate tailored chatbot flows or automations triggered by specific user details such as language and country.
Allow the chatbot and external systems to automatically collect user information in a natural, conversational manner.