Keep all your Viber and website communications in one unified platform. Receive messages from your Viber bot and respond directly in SMAIBOT.
Automatically direct incoming Viber conversations to the specific department of your choice.
Every user who contacts you via Viber is automatically added to SMAIBOT along with their profile picture and name.
Receive email, SMS, and push notifications whenever new messages arrive on Viber.
Quickly receive and reply to messages from your Viber bot directly within SMAIBOT, with support for attachments, documents, photos, videos, audio files, and more.
Viber supports additional functionalities such as disabling the chatbot during non-business hours and displaying a welcome message.
Try in ViberEnjoy full two-way support for sending and receiving GIFs, emojis, images, audio, video, and files – all at once.
Automatically translate user messages into your representative’s preferred language, or vice versa.
Quickly identify the language of incoming Viber messages by analyzing them in real time.
Integrate a single chatbot with your Viber bot to manage communications across all channels.
Manage and respond to Viber messages, emails, chats, and more directly within the SMAIBOT admin panel.
Ensure that Viber conversations are efficiently routed to the appropriate representative with advanced routing capabilities.