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Integrate Viber with SMAIBOT

Keep all your Viber and website communications in one unified platform. Receive messages from your Viber bot and respond directly in SMAIBOT.

Viber
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Assign Departments

Automatically direct incoming Viber conversations to the specific department of your choice.

User Synchronization

Every user who contacts you via Viber is automatically added to SMAIBOT along with their profile picture and name.

Notifications

Receive email, SMS, and push notifications whenever new messages arrive on Viber.

Viber
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Communicate in SMAIBOT

Quickly receive and reply to messages from your Viber bot directly within SMAIBOT, with support for attachments, documents, photos, videos, audio files, and more.

  • Send and receive messages
  • Real-Time Two-Way Synchronization
  • Support for attachments and media
Viber

Connect the Chatbot with Viber

Seamlessly integrate chatbots powered by OpenAI and Dialogflow into your Viber bot to fully automate your communications. Our cutting-edge integration offers innovative, market-leading features.

Works with Advanced Features

Viber supports additional functionalities such as disabling the chatbot during non-business hours and displaying a welcome message.

Try in Viber
  • Rich Messages
  • Human Takeover
  • Representative Ratings
  • Follow-Up Communication
  • Offline Messaging
  • Close Conversation Message
  • Subscription Message
  • Multi-Language Support
  • Automatic Language Detection
  • Custom Actions

Attachments and Media

Enjoy full two-way support for sending and receiving GIFs, emojis, images, audio, video, and files – all at once.

Instant Translation

Automatically translate user messages into your representative’s preferred language, or vice versa.

Language Detection

Quickly identify the language of incoming Viber messages by analyzing them in real time.

Chatbot Integration

Integrate a single chatbot with your Viber bot to manage communications across all channels.

Omni-Channel Communication

Manage and respond to Viber messages, emails, chats, and more directly within the SMAIBOT admin panel.

Advanced Routing Support

Ensure that Viber conversations are efficiently routed to the appropriate representative with advanced routing capabilities.