WhatsApp

Integrate WhatsApp Business with SMAIBOT

Centralize your WhatsApp Business communications and website interactions. Receive and reply to messages from your WhatsApp Business account directly in SMAIBOT.

Assign Departments

Automatically route WhatsApp conversations to the appropriate department based on the number they are sent to.

Multiple WhatsApp Numbers

Effortlessly manage and respond to messages from multiple WhatsApp numbers within SMAIBOT.

User Synchronization

Automatically add anyone who messages you on WhatsApp to SMAIBOT using their profile picture and name.

Centralized Communication

Receive and reply to WhatsApp Business messages directly in SMAIBOT, complete with support for attachments, photos, videos, emojis, and more.

Send and receive messages
Real-time two-way sync
Attachments, emojis, and more

WhatsApp Flows

Easily dispatch WhatsApp flows either instantly or via the chatbot. Capture user details with automated registration, follow-up, and subscription flows powered by SMAIBOT.

Automated flows generation
Send flows through the chatbot
Send custom flows

WhatsApp Shop

Effortlessly share your WhatsApp Shop catalog or individual product details with customers, allowing them to make purchases directly via WhatsApp. Order details are forwarded to a specific URL you designate.

Send product catalogs
Link orders to a designated URL

Templates and SMS Fallback

Send WhatsApp Business message templates and SMS notifications beyond the standard 24-hour window to ensure you never miss a customer message.

WhatsApp Business template

SMS fallback

Multilingual support

Chatbot Integration

Integrate your OpenAI and Dialogflow-powered chatbot into your WhatsApp Business account to fully automate communication. Our cutting-edge integration offers unique and innovative features.

Compatible with the most innovative features

Additional functionalities such as deactivating the chatbot during non-business hours and a welcome message are also available.

Learn More

Artificial Intelligence App
Rich Messages
Human Takeover
Agent Ratings
Follow-up Message
Offline Message
Close Message
Subscribe Message
Multilingual
Language Detection

WhatsApp Bulk Messages

Effortlessly send bulk WhatsApp Template messages with a single click to reach unlimited users.

Media Attachments

Enjoy two-way support for GIFs, emojis, images, audio, video, and file attachments—send multiple attachments simultaneously.

Audio Player

Play WhatsApp audio files directly from the chat widget using our convenient built-in audio player.

Automatic Translation

Instantly translate user messages into your representative’s preferred language, or vice versa, for seamless communication.

Detect Language

Quickly determine the user’s language by analyzing their WhatsApp messages on the fly.

Chatbot

Integrate the chatbot with your WhatsApp Business account to handle inquiries across all channels.

Routing Support

Enable advanced routing features to ensure WhatsApp messages reach the appropriate representative.

Coming Soon

Stay tuned for exciting new WhatsApp features as we continuously enhance our integration.

Note: This integration requires the Official WhatsApp Cloud API, 360dialog, or Twilio. Additional fees may apply.