Zalo

Integrate Zalo with SMAIBOT

Centralize all your Zalo communications along with your website interactions in one platform. Get messages from your Zalo Official Account instantly and respond directly within SMAIBOT.

Assign Departments

Automatically direct Zalo conversations to the designated department you select.

User Synchronization

Every user who contacts you on Zalo is automatically added to SMAIBOT along with their profile picture and name.

Notifications

Get immediate email, SMS, and push alerts whenever new messages arrive on Zalo.

Communicate in SMAIBOT

Quickly receive and reply to messages from your Zalo Official Account in SMAIBOT, with full support for attachments, documents, photos, videos, audio files, and more.

Exchange Messages
Instant Two-Way Synchronization
Support for attachments, media, and additional content

Integrate the Chatbot with Zalo

Seamlessly embed chatbots powered by AI and Dialogflow into your Zalo Official Account to fully automate your communication. Our cutting-edge integration is among the most advanced and innovative solutions available.

Works with Advanced Features

Additional functionalities, like deactivating the chatbot outside business hours and displaying a welcome message, are also supported on Zalo.

Learn More

Rich Messaging
Human Intervention
Representative Ratings
Follow-up Communication
Offline Messaging
Close Conversation
Subscription Message
Multi-language Support
Language Identification
Custom Actions

Attachments and Media

Experience full two-way support for sending and receiving emojis, images, and other attachments – send multiple files simultaneously.

Instant Translation

Automatically translate incoming messages into your representative’s preferred language, or vice versa, for seamless communication.

Language Detection

Identify the user’s language instantly by analyzing messages sent via Zalo.