Reply to and manage messages directly in Slack – the app you use every day. Our two-way sync ensures that your complete conversation history in SMAIBOT is updated in real time.
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Android
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iOS
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Receive and reply to messages sent directly from users in Slack in real time. You can also edit or delete those messages later if needed.
Take advantage of Slack’s full editor support – enjoy message formatting such as bold and italic, along with ordered lists, emojis, and code snippets, all fully compatible with SMAIBOT.
All user and representative details, including names, surnames, and profile images, are automatically synced with Slack. Each representative can be linked to a Slack teammate, and SMAIBOT detects their online status seamlessly.
Enable unlimited teammates to use Slack simultaneously. A shared Slack channel displays user details and provides a link to open the conversation channel easily.
Experience complete two-way sync for sending and receiving attachments or media directly in Slack, in real time.
Archive old channels with a single click; these channels are automatically restored when needed.
Synchronize full conversations including automatic messages, Dialogflow bot messages, and rich message responses.