1. Terms of Service
These Terms of Service constitute a binding agreement between you and SM AI BOT, provided by SIMURGH MEDIA LLC (simurgh.media). They govern your use of our chatbot service and our website (https://www.smaibot.com and its subdomains). By using our services, you agree to these Terms. If you do not agree, please refrain from using our services.

2. Your Account
2.1. Your account must be registered by a human. Accounts created by automated means or bots are not permitted. Additionally, you must be at least 16 years of age.
2.2. During registration, you must provide a valid, permanent email address along with any other information required by SM AI BOT. One individual or legal entity may not maintain more than one free account.
2.3. You are solely responsible for maintaining the security of your account and password. We will not be liable for any loss or damage resulting from your failure to safeguard your account.
2.4. You must not use SM AI BOT for any illegal, fraudulent, or unauthorized purpose. This includes engaging in any activity that may compromise the security of the service or cause harm to others.

3. Service Updates and Support
SM AI BOT may provide service updates and technical support. Our support team may contact you to help resolve any issues related to the service; however, we do not guarantee immediate resolution of all issues.

4. Payment and Refunds
SM AI BOT may be subject to subscription or usage fees.

• Service fees are determined by your chosen plan and are billed in advance at the start of each billing period.
• Refunds will only be considered in cases of significant service malfunctions and when the conditions set by us are met.
• Payments must be made using valid payment methods, such as credit or debit cards, or any other accepted form of payment.

5. Violation of Terms
We reserve the right to suspend or terminate your account without notice if you violate these Terms of Service. In such cases, any associated content or data may be removed at our sole discretion.

6. Intellectual Property and Content Ownership

• All software, graphics, text, designs, and other materials provided by SM AI BOT are protected by intellectual property rights owned by SIMURGH MEDIA LLC and/or its licensors.
• No part of SM AI BOT may be copied, reproduced, distributed, or used for commercial purposes without our express written permission.
• Your use of SM AI BOT does not grant you any rights to our intellectual property.

7. User Submitted Content
Content that you generate or submit while interacting with SM AI BOT may be processed for the purposes of service improvement, troubleshooting, and analytics. You are advised not to disclose personal, sensitive, or confidential information while using the service.

8. Limited Liability
Your use of SM AI BOT is entirely at your own risk. While we prioritize the security of our services, we cannot guarantee that information transmitted through SM AI BOT will be completely secure from interception or unauthorized access. We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our service, including but not limited to service interruptions, data loss, or unauthorized access.

9. Fees and Payment Terms

• Service fees are determined based on your selected plan and usage conditions.
• Payments are automatically billed at the beginning of each billing cycle, and all paid fees are non-refundable.
• Detailed fee and payment terms will be provided at the time of subscription.

10. Termination
You may terminate your subscription by following the cancellation procedures provided on your SM AI BOT account page.

• For monthly subscriptions, termination will take effect at the end of the current billing period.
• For annual subscriptions, access will continue until the end of the current annual term.
• No refunds will be provided for fees paid prior to termination.

11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of SM AI BOT following any changes constitutes your acceptance of the updated terms.

12. Contact Us
If you have any questions, concerns, or comments regarding these Terms of Service, please contact us using the following information:

• Email: [email protected]
• Postal Mail: 1111B S Governors Ave STE 23849, Dover, DE 19904